Customer Success Manager Programmatic Ad Tech - Step into an adventure with top French entrepreneurs - Paris
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- Are you ready for a new challenge in programmatic advertising?
- Would you like to help your clients grow and succeed in their business?
- Do you have great people skills?
- Would you like to analyse and give strategic advice to clients?
Than this could be the challenge for you!
Customer Success Manager
The Customer Success Manager is responsible for the direct relation with the client after they have been on boarded. You will have access to value data of the client to help them maximizing their revenue.
To help the client you must understand their business, the content that they produce and know their audiences. That means you will develop a strong relationship with the client and find a solution for their problems. This could be strategic advice on how to manage their yield, spot opportunities by analysing data or trouble shoot small technical problems.
As Customer Success Manager you look for opportunities to upsell and identify the needs of the client and are able to translate this into improvements of the product or service. That means you will be coordinating with the product development and sales department on a regular basis.
You will be a key player in the organisation as the first point of contact for the client. This means you are able to work autonomously and take on a good deal or responsibility. This role really has an impact on the business of the company and gives you the possibility to make a deep dive in programmatic advertising on the publisher side.
A high growth advertising technology in Paris
The Customer Success Manager will join an internationally expanding company. This means stepping into an adventure with passionate entrepreneurs who are among the top business people of French Tech. With about 50 people and operating in almost 30 counties working for large premium publishers you will have great career opportunities ahead of you.
Learning and personal development is one of the backbones of the company. You will work with highly curious people; enthusiastic about digital technologies, data and passionate about their own specialty. This means you will keep learning new things every day just by speaking with your colleagues.
The best way to grow is together, that is why the company has invested in recreational trips, teambuilding exercises, ping pong and an open culture that motivates to help each other. Almost 95% of the people who joined are still working here, the founders and investors really make the effort to help people develop themselves to a next level. They are growing rapidly and have several positions in sales, technical account management and data analytics.
What are they asking from you?
- Bac +4/5
- 1 or 2 years of working experience in digital advertising or SaaS (pre-sales)
- Preferably a good understanding of programmatic media
- Experience with analytical tools
- A passion for data
- A passion to learn and discover new things
- Good level of English (international clients)
- Strong people skills
- Able to work in a dynamic growing company
What are they offering you?
- A fixed salary with based on experience range between 45K-65K
- A bonus structure
- Stock options
- Working with clients at C-Level.
- Great company benefits, free healthy food, trips,
- Personal development plan / career growth plan
- Working with enthusiastic and passionate colleagues
- International career possibilities
- Office located in the heart of Paris
- A great opportunity to advance your network and learn about digital business