Client Services Manager | Multi Awarded Adtech Company | Account Management | Up to SGD 60k
Your new job: Client Services Manager | Account Management
- Do you fancy managing big accounts in SG?
- Are you passionate about client partnerships and business development?
- Do you want to be part of a committed team in a dynamic environment?
- How about a leading AdTech Company with proprietary technology?
Well, if your answers were YES then what are you waiting for? This opportunity is for you!
Your new employer: Multi Awarded AdTech company
Established in the UK in 2004, they now operate in more than 40 offices across five continents.
Working with the world’s largest and most customer-driven companies across all verticals including Unilever, Samsung, McDonald's, HSBC, Mercedes Benz and Peugeot, as well as every major media agency, we deliver ads to 1/5th of the world’s population.
They are the leading privacy-first, location-powered programmatic advertising partner. Delivering accurate targeting at scale without reliance on personal data, helping the world’s largest brands and media agencies drive key business outcomes through personalized and high-performing digital advertising. Using real-world and online data, as well as behavior and lifestyle indicators, to profile and understand audiences better than anyone else.
Your new job: Client Services Manager | Account Management
As the Client Services Manager you will,
- Day-to-day client relationship management, account management and exemplary service to our clients
- Develop and maintain relationships with key agency and client stakeholders to ensure smooth campaign delivery, timely responses to client queries and requests
- Develop solid understanding of their platform to effectively communicate platform targeting capabilities to clients
- Work closely with the sales lead to understand client needs
- Gather all relevant information for campaign preparation and activation including kick-off meetings, calls, follow – up actions
- Work closely with Ad Operations to oversee campaign set up and delivery
- Manage the creative process when required, including understanding client creative requirements, developing briefs for creative team and ensuring creative is ready on time
- Perform in-depth analysis on campaign performance and trends. Use problem solving and analytical skills to determine the most effective means of increasing ROI for the business and advertiser
- Support the sales team with the prospecting and pitch process as needed
- Have a strong commercial acumen, with a focus on maintaining & growing revenue alongside the Sales lead
- Build out client case studies with the insights team & showcase best practices from global campaigns internally to the team and to clients
What do we need from you?
- 2+ years media industry experience, with digital, programmatic and/or mobile experience
- Agency experience is a plus
- Exposure to ad trafficking, tracking and ad server technologies such as Doubleclick Campaign Manager (DCM)
- Outstanding stakeholder management, troubleshooting, analytical, & problem-solving skills
- Excellent written and verbal communication skills
- High level of attention to detail
- Ability to collaborate cross-functionally in a fast-paced environment
- Passion for media and enjoys working in a team environment
- Commercial acumen & resilience
What do you get in return?
- Competitive Salary and benefits
- Be part of this fast growing company
- Higher-growth environment where you are going to see not just incremental change at the top and bottom lines, but you are going to see very significant change within the company
- The opportunity to make a difference especially for professional development.
Does this sound like your new job?
Interested? Then apply now by using the apply button or sending your resume to a.villordon@finestpeople.com
Questions about this job?
Anthonette Villordon
Recruitment Consultant Client Success & Account Management (Media and Advertising)