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Client Services Manager | Multi Awarded Adtech Company | Account Management | Up to SGD 60k
Your new job: Client Services Manager | Account Management
- Do you fancy managing big accounts in SG?
- Are you passionate about client partnerships and business development?
- Do you want to be part of a committed team in a dynamic environment?
- How about a leading AdTech Company with proprietary technology?
Well, if your answers were YES then what are you waiting for? This opportunity is for you!
Your new employer: Multi Awarded AdTech company
Established in the UK in 2004, they now operate in more than 40 offices across five continents.
Working with the world’s largest and most customer-driven companies across all verticals including Unilever, Samsung, McDonald's, HSBC, Mercedes Benz and Peugeot, as well as every major media agency, we deliver ads to 1/5th of the world’s population.
They are the leading privacy-first, location-powered programmatic advertising partner. Delivering accurate targeting at scale without reliance on personal data, helping the world’s largest brands and media agencies drive key business outcomes through personalized and high-performing digital advertising. Using real-world and online data, as well as behavior and lifestyle indicators, to profile and understand audiences better than anyone else.
Your new job: Client Services Manager | Account Management
As the Client Services Manager you will,
- Day-to-day client relationship management, account management and exemplary service to our clients
- Develop and maintain relationships with key agency and client stakeholders to ensure smooth campaign delivery, timely responses to client queries and requests
- Develop solid understanding of their platform to effectively communicate platform targeting capabilities to clients
- Work closely with the sales lead to understand client needs
- Gather all relevant information for campaign preparation and activation including kick-off meetings, calls, follow – up actions
- Work closely with Ad Operations to oversee campaign set up and delivery
- Manage the creative process when required, including understanding client creative requirements, developing briefs for creative team and ensuring creative is ready on time
- Perform in-depth analysis on campaign performance and trends. Use problem solving and analytical skills to determine the most effective means of increasing ROI for the business and advertiser
- Support the sales team with the prospecting and pitch process as needed
- Have a strong commercial acumen, with a focus on maintaining & growing revenue alongside the Sales lead
- Build out client case studies with the insights team & showcase best practices from global campaigns internally to the team and to clients
What do we need from you?
- 2+ years media industry experience, with digital, programmatic and/or mobile experience
- Agency experience is a plus
- Exposure to ad trafficking, tracking and ad server technologies such as Doubleclick Campaign Manager (DCM)
- Outstanding stakeholder management, troubleshooting, analytical, & problem-solving skills
- Excellent written and verbal communication skills
- High level of attention to detail
- Ability to collaborate cross-functionally in a fast-paced environment
- Passion for media and enjoys working in a team environment
- Commercial acumen & resilience
What do you get in return?
- Competitive Salary and benefits
- Be part of this fast growing company
- Higher-growth environment where you are going to see not just incremental change at the top and bottom lines, but you are going to see very significant change within the company
- The opportunity to make a difference especially for professional development.
Does this sound like your new job?
Interested? Then apply now by using the apply button or sending your resume to a.villordon@finestpeople.com
Questions about this job?
Anthonette Villordon
Recruitment Consultant Client Success & Account Management (Media and Advertising)
Apply for this job
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A recruiter with deeper knowledge of your go-to market will get in touch with you. During a scheduled call, you'll get to know each other, discuss your professional background, determine your USP's and review more roles that could be interesting for you.
Excited about one of the jobs we've discussed? And does your profile match our clients criteria? Then we’ll introduce you to set up an interview!
If there's mutual interest, we'll schedule an interview for you. In this first interview you'll discuss the role, talk about your professional background, and both check if there's a click.
You've been invited to a second interview! It's common that the client asks you to make a case study (on beforehand or during this interview) to show that you're competent enough to meet the standards of the role.
Does it feel like this role is made for you? No doubt? Pleased with the conditions? Client happy?! Then we can congratulate you on your new job!