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Head of Account Management | Client Servicing | People Management | Retargeting | up to SGD 15,000 monthly
Your new job: Head of Account Management | Client Servicing | People Management | Retargeting Company
- Are you ready to step up into a much bigger role?
- Are you passionate about People and Account management?
- Do you enjoy working in a highly competitive environment?
- Do you want to work in one of the fastest-growing sectors in online advertising?
Then this opportunity might be the right fit for your future!
Your next employer: A world-renowned Retargeting Company in the AI-Powered Programmatic Space
From humble beginnings, this company has spent year-on-year rapidly expanding and growing into the reputation it has built to this day. They are a formidable player in the digital ecosystem, providing state-of-the-art retargeting technology for top global brands, serving campaigns for more than 1,500 clients across APAC, EMEA, and the Americas regions.
Their proprietary ad buying engine is powered entirely by deep learning algorithms – with solutions to profile, target, and reach the most valuable online customers. This technology allows any online store, brand, or manufacturer to run customized campaigns that deliver personalized messages to the customers – all in real-time.
They focus on attracting top players and you might join ex-employees of companies like Google, Spotify, Facebook, Criteo, or Yahoo. Their team comprises over 1000+ performance experts, analysts, customer care specialists, and developers around the globe.
Your new job: Head of Account Management | Client Servicing | People Management | Retargeting
As the new Head of Account Management, you will:
- Build and lead Account Managers
- Ensure a high level of customer retention rate
- Develop the team to reach operational and financial targets
- Optimize campaigns to maximize profits for our clients
- Maintain senior relationships with company’s accounts, influence client strategy, and troubleshoot significant issues
- Implement tools for enhancing customer service processes & provide comprehensive training for the team
- Collaborate with international HQ on developing strategic initiatives to increase customer satisfaction.
What do we need from you?
- At least 5 years of proven experience in direct client relationships in online performance media
- Proven track record of successful client management and upselling
- Minimum 2 years experience in people management
- Solid experience in people management & team building
- Extensive knowledge of SEA's digital and performance marketing landscape
- Vast knowledge of Google Analytics with an ability to identify business opportunities/issues, design appropriate tests/analysis, and execute/optimize based on results
- Exceptional written and verbal communications skills
What we offer:
- Competitive salary and incentives plan, based on experience and increasing performance;
- A rewarding career in a proactive and encouraging atmosphere
- Fully responsible, high potential position with our business in SEA
Does this sound like your new job?
Interested? Then apply now by using the apply button or sending your resume to a.villordon@finestpeople.com
Questions about this job?
Anthonette Villordon
Recruitment Consultant Client Success & Account Management (Media and Advertising)
Apply for this job
Here's how Finest People works:
A recruiter with deeper knowledge of your go-to market will get in touch with you. During a scheduled call, you'll get to know each other, discuss your professional background, determine your USP's and review more roles that could be interesting for you.
Excited about one of the jobs we've discussed? And does your profile match our clients criteria? Then we’ll introduce you to set up an interview!
If there's mutual interest, we'll schedule an interview for you. In this first interview you'll discuss the role, talk about your professional background, and both check if there's a click.
You've been invited to a second interview! It's common that the client asks you to make a case study (on beforehand or during this interview) to show that you're competent enough to meet the standards of the role.
Does it feel like this role is made for you? No doubt? Pleased with the conditions? Client happy?! Then we can congratulate you on your new job!