Customer Success Manager SaaS | Disruptive Global E-Commerce Tech Company | Market leader in Travel Industry | Amsterdam | Up to 60K OTE

This position has been filled. Interested in similar roles? Apply for more information.

Available jobs
  • Are you looking for a new opportunity as a Customer Success Manager E-Commerce in Amsterdam?
  • Do you want to work at an innovative tech company that will dominate the travel industry?
  • Do you know what it takes to you successfully onboard customers like Disney Land, Emirates, We Chat?

Interested? Then this could be your new job!  

Your employer: Disruptive Global E-Commerce Tech Company | Disruptive Global Market Leader in Travel Industry

Consider this SaaS Tech company as the New Kid on The Block of End-2-End SaaS solution within the travel industry. After a very successful start a bit more than 5 years ago, this company has expanded its sales to 70 countries around the world! They have 7K+ unique customers and that includes brands like Disney, Emirates and We Chat.

Their aggressive expansion growth was made possible partly by a funding of more than 250 million US dollars. The other reason is the convenient user experience of their platform for end-users and the accessibility of a variety of accommodations, entertainment and local restaurants in different cities over the world.

Their vision is to provide travellers worldwide the ultimate travel experience by accommodating all forms of entertainment! Now they are setting up a new European headquarters in Amsterdam and they are looking for a Customer Success Manager E-Commerce SaaS.

Your job: Customer Success Manager E-Commerce SaaS | Building European Customer Success Managers’ department

As a Customer Success Manager, you will work closely with the Head of Partnerships, Head of Customer Success and the development team. You will be responsible for the onboarding of clients and support them with engagement of the platform. Understanding different APIs, its integration with the platform and digital sales goals will be also part of the job.

Your past experience as Enterprise Customer Success Manager will ensure that your clients will receive a clear roadmap for the coming year and the necessary objectives for the development team. Your keen insights will help you decide when to focus on strategic accounts and when on the Tier2 accounts. The feedback that you receive will support the development team to drive innovation at the platform. Which will increase the overall revenue for the company!

Advanced career progression is possible, but it depends on your ambition. Frankly speaking, based on the speed of the company’s growth everything could be possible. Would this be an adventure that excites you?

What is required?

  • A minimum of a bachelor’s degree is required
  • 5 to 10 years of experience as Customer Success Manager in SaaS or E-Commerce
  • Experience with SME as well as Enterprise accounts
  • Technical knowledge of different APIs is a plus
  • Natural curiousity
  • Ability to optimize customers’ engagement
  • Entrepreneurial mindset
  • Willing to pave the road of the European Customer Success Managers’ department

What is being offered?

  • Salary up to 60K OTE
  • Working with a variety of clients, from SME up to Enterprise
  • Being part of a disruptive E-Commerce SaaS company within the Travel industry
  • Responsible for European territory
  • Collaborating with international teams
  • Writing a new chapter for a profitable tech company
  • Work for a fast-growing company
Questions about this job?

Pim Werners

Recruitment Consultant Digital Sales (Media, E-commerce, Advertising & SaaS)

Apply for this job

  • Fill in your details here and we will contact you as soon as possible.

  • Accepted file types: pdf, doc, docx, Max. file size: 128 MB.
  • This field is for validation purposes and should be left unchanged.

Here's how Finest People works:

After applying for the job you'll receive an e-mail where you will be asked to fill in our intake-form. Afterwards we'll contact you as soon as possible. Want to get in touch before we do? Call +3120 8200 676.
A recruiter with deeper knowledge of your go-to market will get in touch with you. During a scheduled call, you'll get to know each other, discuss your professional background, determine your USP's and review more roles that could be interesting for you.
Excited about one of the jobs we've discussed? And does your profile match our clients criteria? Then we’ll introduce you to set up an interview!
If there's mutual interest, we'll schedule an interview for you. In this first interview you'll discuss the role, talk about your professional background, and both check if there's a click.
You've been invited to a second interview! It's common that the client asks you to make a case study (on beforehand or during this interview) to show that you're competent enough to meet the standards of the role.
Does it feel like this role is made for you? No doubt? Pleased with the conditions? Client happy?! Then we can congratulate you on your new job!
Let op: Scammers actief
Lees meer >

U aanmelden voor notificaties

  • This field is for validation purposes and should be left unchanged.

Subscribe to job alerts

  • This field is for validation purposes and should be left unchanged.

Subscribe to job alerts

  • This field is for validation purposes and should be left unchanged.

Subscribe to job alerts

  • This field is for validation purposes and should be left unchanged.