Customer Success Manager | SaaS | FinTech | Native French | Amsterdam

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  • Do you want to join a fast-growing success-story?
  • Do you want to have full ownership for the client portfolio as a CSM?
  • Do you want to join an international dream team in Amsterdam?

The company

Founded over ten years ago in the middle-east, this company has created cutting-edge technology which enables companies to revolutionizes their financial processes.

With their automated cloud-based technology they provide a transparent, state-of-the-art overview in their financial streams. With over a hundred employees worldwide they are rapidly expanding in all continents, however still in the start/scale-up phase.

The role as Customer Success Manager

As a CSM you will be responsible for all the existing clients in the French market. This means your responsibilities are client satisfaction and continuity in revenue for the existing clients.

You see yourself as an advisor and in this role you are fully responsible for up and cross-selling with your clients. You will monitor the performance of the accounts in your portfolio and  you have strong relation building skills. You are an expert on giving demonstrations on how to use the product.

Requirements

  • At least two years experience in a CSM role
  • Fluent in French (preferably mother tongue)
  • At least two years experience with Sales (upselling, cross selling) 
  • At least one year experience within a SaaS organization
  • Preferably experience within a financial organization
  • Fluent in English (written & spoken)

Offer

  • €56k OTE (46/10)
  • International team based in Amsterdam
  • Career opportunities in a fast growing SaaS scale-up
Questions about this job?

Robert van de Riet

Recruitment Consultant Digital Sales (Media, E-commerce & Advertising)

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Zo werkt Finest People:

After applying for the job you'll receive an e-mail where you will be asked to fill in our intake-form. Afterwards we'll contact you as soon as possible. Want to get in touch before we do? Call +3120 8200 676.
A recruiter with deeper knowledge of your go-to market will get in touch with you. During a scheduled call, you'll get to know each other, discuss your professional background, determine your USP's and review more roles that could be interesting for you.
Excited about one of the jobs we've discussed? And does your profile match our clients criteria? Then we’ll introduce you to set up an interview!
If there's mutual interest, we'll schedule an interview for you. In this first interview you'll discuss the role, talk about your professional background, and both check if there's a click.
You've been invited to a second interview! It's common that the client asks you to make a case study (on beforehand or during this interview) to show that you're competent enough to meet the standards of the role.
Does it feel like this role is made for you? No doubt? Pleased with the conditions? Client happy?! Then we can congratulate you on your new job!

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