CRM Executive | Retail | Customer Loyalty | Email Marketing | SGD 54,000 | Singapore

CRM Executive | Retail | Customer Loyalty | Email Marketing | SGD 54,000 | Singapore

  • Are your marketing and communication strategies always data-driven?

  • Always nitty-gritty about executing and optimizing campaigns for audiences across Asia?
  • Have you been looking for a place with great culture, a company that runs an innovative business model?

Yes? This might be the right opportunity for you. Read on to know more!

Your new employer: A Global Growth Consultancy agency| Big on data and technology, bigger on its own People

Empowering digital transformations through data driven approach, this company thrived through humble beginnings from servicing one client in the 90s to now having offices across 14 locations across the globe and with over 1,000 individually and coherently great minds combined.

As part of a bigger group, they specialize as a strategy and consulting arm, providing expertise across Management Consulting, Strategy, Research, Insight, CRM, Change Management, Marketing Effectiveness, Customer Strategy, Commercial and Channel Strategy, Digital Intelligence, Data, and Digital Transformation.

Your new job: CRM Executive | loyalty marketing | EDM | Salesforce Marketing Cloud

You are a curious, analytical, and energetic person to plan, execute and optimize targeted marketing campaigns in 9 markets across Asia.

You’ll be working as part of a cross-agency team (data, strategy, creative, production, operations) which is pioneering data-driven marketing for one of the biggest retail brands in the world.

What your day-to-day will look like:

  • Manage and maintain a comprehensive and accurate client database.

  • Conduct data mining and research to gather insights on clients, their preferences, and purchasing patterns.
  • Prepare data-driven reports on key success factors and campaign performance.
  • Collaborate with the Retail team to provide a monthly client cockpit report and campaign summary report.

What do we need from you:

  • Ideal candidate is a diploma/bachelors graduate (preferably in Technology or Marketing) with between 0-3 years of work experience

  • Has a good mix of marketing knowledge and keen interest in technology and digital marketing
  • Highly organized, structured thinker who enjoys getting hands-on with operations and technology
  • Interest in campaign planning, execution, and analysis
  • Very strong attention to detail

What will make you stand out:

  • Familiarity with concepts like SQL and HTML and CRM is a big plus

  • Sound technical knowledge of how to operate at least one CRM / EDM marketing platform – e.g. Salesforce Marketing Cloud, SAP Hybris, Microsoft Dynamics, Eloqua etc is desired
  • Familiarity with retail marketing and the customer journey within the retail sector.
  • Understanding of market trends, segmentation, and customer insights.
  • Knowledge of social media, e-commerce, and customer service integration for data optimization.

What they offer:

  • An opportunity to work with a prestigious & renowned retail brand

  • A supportive and collaborative work environment with opportunities for growth and development
  • Exposure to a global network of retail brands and industry professionals
  • Competitive salary and benefits package
  • The chance to contribute to the strategic direction and shape the customer experience in the retail industry

Want to join the team?

Then apply now by using the apply button or sending your resume to ck.majabague@finestpeople.com
Contact me via Whatsapp: +65 9894 7690

Questions about this job?

Jamaica Oliva

Senior Recruitment Manager Sales & Marketing

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Here's how Finest People works:

After applying for the job you'll receive an e-mail where you will be asked to fill in our intake-form. Afterwards we'll contact you as soon as possible. Want to get in touch before we do? Call +65 6018 5800.
A recruiter with deeper knowledge of your go-to market will get in touch with you. During a scheduled call, you'll get to know each other, discuss your professional background, determine your USP's and review more roles that could be interesting for you.
Excited about one of the jobs we've discussed? And does your profile match our clients criteria? Then we’ll introduce you to set up an interview!
If there's mutual interest, we'll schedule an interview for you. In this first interview you'll discuss the role, talk about your professional background, and both check if there's a click.
You've been invited to a second interview! It's common that the client asks you to make a case study (on beforehand or during this interview) to show that you're competent enough to meet the standards of the role.
Does it feel like this role is made for you? No doubt? Pleased with the conditions? Client happy?! Then we can congratulate you on your new job!
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